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Frequently Asked Questions


What makes SmileFish better than the rest?
Our award-winning Mirror Booth personalization service is our specialty, it sets us apart from the competition. Our service is designed to reflect your event unique to YOU, whereas our competition use the same bland templates and setups over and over for everyone.

Example: Brides, how about having your engagement photos display as the Mirror's screen changes?
We can do this, and guests absolutely love it!



How do your packages work?
All our packages are all-inclusive, meaning all the awesome upgraded stuff is already included! You just pick what you want and we do everything!

Select Upgrades: select ONE item with the Signature Package OR TWO items with the Premium Package:

• print size upgrade - larger 4x6 prints
• 12x12 leatherette guest scrapbook
• custom props & signs (up to 5)
• extra 1 hour operation
• 8x8 hardcover printed coffee table album

—Both packages already include: 2x6 print strips for guests, premium props & signs, custom print template & logo design, digital email station for guests, digital files, setup/take-down, professional attendant, choice of setup options, 30-day online gallery, travel to local St. Augustine/Jax areas.




Do guests get unlimited photos?
Guests will be able to do as many photobooth sessions as they'd like during the operation hours. And as far as prints go, we allow for 1 print per guest in each session. For example, if there are 8 people in one photobooth session, all 8 guests will be able to get a print.

Do I get to select a print template?
Even better—included in our service, we will design you your very own unique, custom print template to compliment your event! About a month prior to your date, we will design some template proofs using your colors and theme as a guide. We will email you a PDF of several template proofs for you to review, request any changes, and select from.

Do you guys bring the props?
Oh yes! We bring Premium Props—no cheap paper mustaches—we have wigs, crazy glasses, custom signs (family-friendly and adult humor), masks, helmets, and tons more! We can also create custom signs and props to compliment and personalize your event. Some past custom props have been things like: celebrity heads, pet heads, sports signs & flags, hashtags, instagram frame, picture frame, umbrellas, etc.

Do we get the digital files?
Yes, the digital files are included in all our packages and are free for both the hosts and guests.

How does the Caricature Artist work?
Our Caricature Artist is an optional add-on to our Mirror Booth service if you're looking to really maximize the fun and guest's experience. Guaranteed to be the talk of the event!

How it works: Guests will approach the Mirror like normal to take photobooth photos, while the booth attendant will be assisting and coaching guests through the process. Guests will have the option to get both—photobooth prints plus caricature prints. Our Caricature Artist will be there working behind the scenes creating one-of-a-kind caricature portraits from the guest's photos. Our Caricature Artist can create these portraits in 3-5 minutes each! And our Caricature prints are always printed as a 4x6 print.